by Victoria | Apr 28, 2013 | mental health, NHS stuff |
What do clinicians, social workers and other care workers new to the world of digital really want to know about social media? You might think it would be the joys of online professional networking. Or you might think it would be how social media can be used to enhance day-to-day practice. If so, you might well be wrong – as I found out when delivering a workshop this week. What I learnt is that first and foremost people need to have their worst fears acknowledged and discussed. And this works best in a training session when they have an opportunity and space to work it out for themselves – with a bit of guidance and support and a few examples. It’s like the Maslow’s Hierarchy of Needs – you can’t even begin to contemplate self-actualisation if you haven’t even got your basic need for shelter sorted out. Here are the top five questions in our workshop that people wanted the answer to – I’m hoping you will be kind enough to share your thoughts so I can incorporate responses from people with different points of view into my workshops – people using health services through to health and social care practitioners, managers and digital specialists. I think these will be much more useful and meaningful to people carrying these fears than just from me. Here goes… What do I do if someone I support @mentions to me on Twitter that they are suicidal? Can a personal Facebook account be completely private? What if I post a picture of me a bit the worse for wear on a night out – isn’t that ok? Don’t I have...
by Victoria | Apr 18, 2013 | activism, mental health, NHS stuff |
Digital Innovation in Mental Health flyer The sort of events I enjoy most are ones that unfold organically, with minimal structure and maximum opportunity for people to share ideas, discuss challenges and come up with solutions together – even better if we can max out social media to engage with people before, during and after the event itself. For me this approach is based on an assumption that the answers are in the room, and the stimulus of bringing people together in a way which enables them to be resourceful, helps innovations to emerge. It works particularly well when focusing on digital innovation because if reflects the messiness, the haphazardness and the gems of connections that digital spaces routinely afford. I recently went to an event which was entire opposite of this. Even though it was about digital innovation in healthcare – panel of ‘experts’ with a passive audience speaking through the chair – I was bored within moments. I couldn’t even bring myself to tweet from it. The idea for this event came from a chance meeting with Charlie Young, whose company Transform has been working with the Department of Health on the Digital First agenda. I like the fact that the event has also emerged from a haphazard connection and a synergy of interest and enthusiasm. Cue our digital innovation in mental health event on 20 June in London – I envisage it being everything about the former experience and nothing of the latter – bringing a diverse group of people together with common interests and a common goal: sharing questions, ideas and experiences about how digital can support people...
by Victoria | Apr 14, 2013 | What I love about Twitter |
My partner recently (and reluctantly) joined Twitter in order to promote his business. This has led to more than a few heated debates about the culture and etiquette of this social media channel. He has found himself particularly irritated by what he regards as frippery and nonsense flying around his timeline. Why on earth would anyone be interested in what I’ve had for tea? Who cares what my views are about [insert subject] that doesn’t relate to my business in the slightest? He is finding it hard to fathom. And whilst on the surface I have been valiantly fighting Twitter’s corner, it has secretly caused me to reflect on my own behaviours and others in my timeline. Is it a problem to be inconsequential? I’m a real fan of the ‘party’ analogy for Twitter – if you’re at a party you tend to get out what you put in – make the effort and others will reciprocate. Talk about yourself and your work/business/professional interests the whole time, and other party-goers are likely to make a hasty retreat. Conversation is as much (if not more) about developing relationships as it is about sharing information and knowledge. And so it is in my experience on Twitter. I search out content relevant to my professional interests, but I also enjoy the odd bit of frippery in my timeline. Being inconsequential – snippets reflecting the shared experience of what it is to be human in 140 characters – is a means of creating connection. Put that way it doesn’t sound so inconsequential to me after all. I am fascinated by our different...